HR Services

Supporting you and your staff to deliver great education outcomes

HR Services

Surrey Maintained Schools and PRUs

The HR content within these web pages is specifically tailored to Surrey maintained schools (including PRUs).

Most of the content is restricted to registered HR customers. Log in first and use the menu on the right to browse HR content areas or, if you have a particular topic in mind, you can also try our A-Z topics list.

Education HR Online

Our alternative website - Education HR Online - is available to all our other HR and DBS customers and is offered as standard with our HR packages. If you have not already done so, please visit Education HR Online to register today and gain access to the subscriber content.

Not currently an HR customer? Registration is free, and provides access to sector-specific HR news, some limited content and updates.

Latest HR News >>


Daily HR Support: Operating Hours and Contact Information

Our HR Remote Service Desk can be contacted on 0800 073 4444 (option 3) during the following hours:

Term time: Monday to Thursday 08.00 - 17.30; Friday 08.00 - 16.00
During school closure periods: Monday to Friday 09.30 - 16.00


Forthcoming Reduced Service Days

Occasionally our HR Remote Service Help Desk team are required to attend meetings or training sessions during normal working hours. During these times voicemail will be in operation. Messages will be returned as soon as possible.

Forthcoming dates when this will occur are:
11th December 2018: 9.30am - 3.30pm
5th February 2019: 9.30am - 1.30pm



Latest HR News

3/12/18: Latest News - How will the EU Settlement Scheme affect your school?

The situation is regarding BREXIT is continually changing, we thought it useful to clarify the situation at the moment regarding the EU Settlement Scheme and its impact on employers.


  • The EU Settlement Scheme, which requires all EU citizens living in the UK to obtain a settled status document that would give them the same rights as they currently enjoy under free movement, will continue in the event of a no deal scenario. Full details of the settlement scheme can be found in the summer issue of HR-Bytes E-Newsletter 44
  • The registration process for the EU Settlement scheme, begins in January 2019, will last two years until 31 December 2020 with an additional 6 month grace period extending to June 30 2021. There is no urgency for employers and EU citizens and the system will not be fully functional until early 2019.
  • Free movement will effectively continue during the planned transitional period between March 2019 and December 2020. If there is no deal free movement of workers could end on 29 March 2019, however implementing a new immigration regime is not a straightforward task and in a no deal scenario it is most likely that free movement will continue until new immigration law is finalised.
  • The Home Office has confirmed that employers will not have to conduct additional right to work checks immediately after Brexit. In addition, it has reassured employers that they will not have to differentiate between resident EU citizens and those that arrive during the planned transitional period after exit in March 2019.
  • The Home Office view is that employers are under no obligation to ensure their staff apply for settled/pre settled status or contribute towards the cost (£65 adult/ £32.50 child) and the onus is on the individual to apply. The Home Office has produced an employer toolkit  including useful posters and leaflets to help schools support their employees. Schools should focus on identifying who in their workforce is an EU national,reassuring them that their status is protected and seek ways of supporting them with the registration process (to be completed before 1 July 2021).



The Home Office is due to set out more information on what a possible no-deal scenario will mean for employers “soon” and publish a White Paper on the future immigration system later this year.



16/11/18: Education HR and the end of the Joint Venture with Surrey County Council

As a valued customer of Education HR Services, we wanted to provide you with the following information regarding the changes that will take place next year in relation to the services that are provided to Surrey Schools.

Due to EU procurement law which precludes further extension of the current arrangement, our contractual partnership to deliver statutory services on behalf of Surrey County Council will end on 31st  March 2019. 

The contractual partnership only relates to the delivery of certain statutory and non-traded services and whilst these services will continue to be provided until 31st  March 2019, Babcock are working with Surrey County Council to ensure a smooth transition of these services back to the Local Authority as well as undertake some necessary internal changes.  

We want to assure you that Education HR will continue to function as a highly effective provider of fully traded services into the long term future. For many years we have offered a predominately traded service to schools and academies in Surrey and as such, the duties which will be returning to the LA are very limited in terms of their day-to-day impact on schools’ HR activities. We will therefore be continuing to offer our customers the same range of high quality HR services to enable them to manage their HR matters effectively and with confidence, utilising our long-term knowledge of Surrey schools.

All our core HR SLAs and supplementary packages, including services offered in conjunction with third parties, will be available as usual and this will be reflected in the next directory for all SLA and bespoke services. A copy of the service directory for 2019/20 will be shared with you in the new year as usual

If you have any queries please do not hesitate to contact your attached HR consultant or the Remote Service helpdesk via


Caroline Cusselle and Graham Wolfe
Joint Heads of Education HR Consultancy

09/11/18: Employment references - do we need to evidence an applicant's consent?

We have recently received some queries on the data protection issues surrounding the requesting and supply of employment references for prospective employees.

We have therefore added some information on this topic which is located on the Employment References web page (login required), along with associated resources.

06/11/18: Autumn term edition of 'HR Brief': our employment law and education policy round-up for HR

We've just released the latest version of our detailed termly employment law, pay and education policy update. Log in and visit our Autumn Term 2018 updates page to download.

02/11/18: Allowances for teachers in residential establishments from September 2018

Allowances for teachers in residential establishments have historically been increased in line with the overall STPCD increase by the Joint Negotiating Committee for Teachers in Residential Establishments (the JNCTRE agreement or 'Orange Book'). It was confirmed on 31st October 2018 that an offer of 2% on allowances made by the National Employers' Side to the Teachers' Side has been accepted. 

HR customers can access the rates applicable from 1st September 2018 in the Teachers' Pay area (log in first to access this page).


26/10/18: Keeping Children Safe in Education - what changed in the final version?

In June 2018 we published a briefing note on the changes included in the ‘for information’ draft version of the statutory guidance document Keeping Children Safe in Education.

When the final version was published on 3rd September it included additional changes, detailed (alongside the original amendments) in Annex H of the document. Subsequent to that, on 19th September, some further revisions were made.

We are therefore publishing this supplementary briefing note to highlight these subsequent changes, to the extent that we believe they may impact on HR practices and procedures, and to offer some advice on suggested actions to take to ensure compliance with the latest version of the document.

This advice cannot, of course, act as a substitute for reading and understanding the revised guidance and we would suggest reviewing Annex H as a useful starting point.

05/10/18: Teachers' pay award: statement on the unions' position and implementation advice

We have published today a statement on the trade unions' position regarding the teachers' pay award and implementation advice for Surrey maintained schools to inform decision making.

This is available to download on the teachers' pay guidance and information page (make sure you are logged in to view).

14/09/18: Teachers' pay award update - STPCD 2018 and teachers' pay grant methodology published

Today the Department for Education published the final version of the 2018 School Teachers’ Pay and Conditions Document (STPCD) which incorporates the pay ranges for teachers applicable from 1st September 2018.

There is no change to the proposed teachers’ pay award as published in July. The DfE has also published today its methodology on the teachers’ pay grant which is intended to help school leaders understand and plan for the grant in 2018-19 and 2019-20.

See further information about today's publications on our teachers' pay guidance page. (login required - please log in first)

21/09/18: Teachers' pay award - further information

Further to our update last week (14.09.18) we have provided additional information on the teachers' pay award on our teachers' pay guidance and information page (make sure you are logged in to view).

Previous latest news updates from the Summer Term 2018 (up to 31.08.18) can be found on the Newsletters and Updates - Summer Term 2018 page (log in required).

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