ICT Services

A range of technical support, data services and curriculum consultancy to provide a whole –school solution and transform teaching and learning.

Services include full ICT managed service, scheduled on-site technical visits, online safety, training and SIMS service desk and can be provided through the purchase of the relevant Service Level Agreement (SLA) or simply purchased on an ad hoc basis. Management & curriculum ICT training and consultancy is delivered at our training centre in Leatherhead or through bespoke on-site visits, tailored to a school’s individual requirements  

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FILESET 1005  (Added 25 September 2018)

Fileset 1005 for the Autumn 2018 School Census due Thursday 4th October is now available to download:  Improving Schools & Settings > ICT Services > ICT Service Desk > SIMS > School Census Information

It is also available to deply from Solus 3

Important note for Secondary Schools with 6th forms

Fileset 1005 causes validation error 2712 for post-16 students. The DfE are in the process of releasing another version of the validation files so we expect Fileset 1006 imminently.

Our advice is not to run Fileset 1005 but to wait for Fileset 1006.

As soon as Fileset 1006 is available, we will email secondary schools with 6th forms to let them know it is available via Solus

SIMS Statutory Anaylsis Resources - August 2018

New resources are available for KS1 & KS2 Statutory Analysis.

These can be found in the following location: Improving Schools & Settings > ICT Services > ICT Service Desk > SIMS > Assessment Manager


New Key Stage 1 and Key Stage 2 Wizards (WEF 5 July 2018)

Please note Capita have released new Key Stage 1 and Key Stage 2 Wizards which include the Comparative Report.

These new wizards can be found in the following location: Improving Schools & Settings > ICT Services > ICT Service Desk > SIMS > End of Key Stage Procedures


UPDATED 6 July 2018

Please be aware that Capita have now announced that Patch 24068 will be included in the SIMS Summer Release 2018 which is due out today.

We are working on a solution to help you identfiy and rectify any address amendments that might have been made when you imported CTFs for your new intake. In the meantime, please be careful to check that any addresses you are using in communications with contacts are correct.


Importing CTFs to Admission Groups - Contact Address Problem (WEF 5 July 2018)

Capita have published the following:

Unfortunately, there is a problem with our contact matching that means that in some cases the importing of a CTF to an admission group will result in new pre-admission pupils being linked to the wrong contact and can also result in contacts being allocated incorrect addresses.  Please accept my apology for this mistake in our software.

First aspect of the problem

On import, the software uses a matching routine to check if any of the pupils to be imported have contacts that already exist in SIMS and, where this is the case, links that contact to the pupil and updates the contacts address as necessary.
Unfortunately, several aspects of the matching routine where accidentally removed so that the matching routine only checks for matching names and gender.
The net result is that existing contacts can be given the wrong address and the imported pupil in the admission group can be linked to the wrong contacts.

Second aspect of the problem

This is similar to the first aspect of the problem, but applies where no address for the contact has been included in the CTF file.
As for the first aspect of the problem, the link from the imported pupil will be to the first existing contact with the same name and gender, but in this case the address for that contact is not changed.


Capita recommend that all schools apply patch 24068. They are also in the final stages of developing a diagnostic script to check contact data. If you require this, please contact the Service Desk.

We are going to release patch 24068 to all schools via Solus 3. For those that purchase our Managed Service and Gold SLA, the Service Desk will be in touch  to arrange to run this patch.

This information is going to be cascaded to all schools via email.



If so, please check marksheet EYTT Data Entry Reception YR

If any pupil has been entered as a 2E in the Summer Term 2 column, this converts to the End of Key Stage Wizard for Early Years as Stage 1 and NOT 2.

If this is the case, please contact the SIMS Service Desk




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Primary schools should be aware that the postcode of a pupil is likely to be used for part of the deprivation formula factor from 2018/19 onwards, as already applies to secondary schools. This is because the DfE will use IDACI scores, which are obtained from postcodes, to determine “area level” deprivation in the national funding formula (NFF). Surrey is likely to use a combination of current and NFF formula factors to fund schools in 2018/19 although the proportion of pupil level deprivation (FSM eligibility) and area level deprivation for next year’s budget will be consulted on this term.

An invalid postcode on the October 2017 census would be excluded from the area level deprivation calculation and it is therefore important to ensure that a valid postcode is provided for all year R to 11 pupils.

Any queries on census data that affects funding then please contact:

Jill Harris

Schools Funding Accountant

Surrey County Council

Email: jill.harris@surreycc.gov.uk

Tel: 020 8541 9524

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